2) - I have spoken with at least 5 reps about my bill going up 6 times in 8 months; of whom all said I needed to replace 3 DVRs with basic boxes. Yesterday my old cable box started acting up by taking 20+ seconds to change channel and this morning It won't even allow me to change channel. I called customer service three times - the second time I asked for a supervisor who turned out to be very disrespectful so another supervisor took over the call. This past weekend I had attempted to enter my e-mail and my password didn't work --I had not changed it at all. Our people love what they do, and it shows.But whatever draws people in—whether it’s the Riverwalk, the many colleges and universities, or the great sports teams (and their quirky mascots)—one thing's for sure: San Antonio is a diverse, affordable, beautiful place to live.We knew we couldn’t provide the level of quality we wanted if we tried to be a “do it all” kind of company. One DVR "fried" itself and a bedroom TV which we had to replace with no monies to help of replacement. Basically, we’re a well-oiled communication machine. We know that it's hard for community managers and HOA board members to stay on top of getting bids for projects, managing budgets, communicating with homeowners, and keeping their own people trained and educated.Sure, we’re an HOA management company (and a good one at that), but we're also experts in customer service. )– Jessica K. | Villages of Langham CreekOf course, a bit of the appeal may be taken away if you're a San Antonio area HOA board member or community manager. Charter asked me to bring in my router because it was outdated)I did - then on this bill I was charged for it "because I did not have one"...I have had a Charter router since it became available in our area. The earliest they can get someone out is 10/03/2019!!!
First,every time I called I had to wait about 20 minutes before I could talk to customer service. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.The communities in which we live and work are the very foundation of our business. Just curious.Spectrum are Cons!
He is the ONLY one on the street that is out of cable..AND YES neighbors has service. I pay my last month bill which was for June 15 to July 15 As far as I know ur company own's me money back .Could some one let me know whaat is going on about this issue .ThanksWent to upgrade phone.Pd $75 to get below 50%.After they took my money then its a $45 transfer fee forgot to tell me.Then u get phone next billing cycle.No refunds store or cust service.Had any of ur incompetent employees made me aware of this i would not have gone to ur store.Dishonest all u care about is ur money.Absolutely HORRIBLe COI am trying to get Spectrum mobile. my phone is still not working and if I was trying to buy a house I would stop all payment until I gets a new phone, because I do not want a repaired phone. Our offices are located in Texas and Arizona. San Antonio Newsroom. At Spectrum we’re committed to practices that make a meaningful difference in these communities. I would like to see the whole U S population with spectrum do a major dump of their product.My internet service was disrupted due to an outage on 09/26/2019 in N.C. at 2:30pm. I never had issues with my e-mail and was very happy with the service until now!!!!! I did not get a call until 11am. Shop; Manage Account; Support; Return to Nav.
How can they decide the proper cure for this issue if they do not see what the real issue is?We want One America Network added to our cable. That’s why we don’t overwhelm our community managers by making them fly solo or handle tons of communities at once. It's a tough job anywhere, but let's just say this: we wouldn't want to be on the other end of the line when a San Antonio homeowner is frustrated about their HOA's poor communication or slow-moving projects (especially the day after a Spurs loss).Where other San Antonio HOA management companies fall short, we succeed. Do not offer any personal information in your comments.
Keep up with our manufacturers list. I have made copies of these occurrences on several different channels, however each time I offer to show them to the Spectrum Technicians they decline and stat they have made adjustments. The service did not come back on until 09/27/2019 at 10am. Was told I'd get an email with request for additional info. It's not a Spectrum website. This is terrible service. That’s why we decided to zero in on communities of single-family homes. that is not what I am paying $1000.00 for. San Antonio; 6 Spectrum Location in San Antonio, Texas. This is fraudulent and deceptive and unacceptable.
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