If you are required to return the product to a Sony Authorised Service Centre, Sony will provide details of the centre to you.
3.1 Sony will not be liable for any loss, damage or alterations to (1) third party hardware or software; or (2) programs, data or information stored on any media or any part of the product, no matter how occurring; or (3) for any loss or damage arising from loss of use, loss of profits or revenue, or for any resulting indirect or consequential loss or damage. If you can’t find answers here, try our live chat, forum, or give us a call! Need help? For the avoidance of doubt, this clause does not restrict your rights to consequential losses under the Australian Consumer Law (Australian purchases) and the Consumer Guarantees Act 1993 (New Zealand purchases) that could have been expected to result from a product's failure.For warranty conditions for Sony product purchased outside of Australia and New Zealand, please refer to the terms and conditions that accompanied your product or refer to your place of purchase.2.2 If the factory-applied serial number has been altered or removed from the product.3.0 To the full extent permitted by law but subject always to section 1.1:2.1 If the product has not been installed, operated, maintained or used in accordance with the manufacturer's instructions or specifications provided with the product.1.1 The benefits given to you in Sony's Standard Warranty are in addition to other rights and remedies you have under law in relation to the products to which Sony's Standard Warranty relates.For further details or to find your nearest Sony Authorised Service Centre please contact:2.9 To any wear and tear including to projector lamp or optical block assembly if the product is used in commercial, industrial, educational or rental applications.All the information about our warranties.2.5 To any third-party software or hardware not contained in the product as originally configured by the manufacturer.2.0 To the full extent permitted by law, but subject always to 1.1, the Standard Warranty will not apply:1.3 To make a claim under the Standard Warranty you will need to:1.6 Included in the Standard Warranty for Australia & New Zealand is an on-site or in-home pick-up service for products indicated in the table below.1.8 Sony will bear the expense of transport where transported by Sony or its Authorised representatives. Crap site. cro.en@eu.sony.com is the email address to sort complaints and issues.KDL-42W705B, I've just got a Sky HD box, and when connected with the hdmi lead to the TV, there is no control over the picture, I found when I turned off Bravia sync I got back control of the picture settings.
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Get support from other Sony Companies. Financial Services. Any other expense of claiming the warranty will be borne by you.1.5 If the product presented for repair is capable of retaining user-generated data, you are advised that repair of the product may result in loss of the data.2.6 To any failure, to the extent that the failure is not a failure of the product to perform in accordance with its specifications. Check the Knowledge Center for hardware, software and account management solutions. Contact PlayStation for any PlayStation Product or PlayStation. Please turn it on so that you can experience the full capabilities of this site.1.9 Sony and its Authorised Service Centres may seek reimbursement of any costs incurred by them when the product is found to be in good working order.a) If you believe that your product requires warranty assistance please go to the Sony website for self-help guides and support.2.3 To damage, malfunction or failure resulting from alterations, accident, misuse, abuse, fire, liquid spillage, mis-adjustment of customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, acts of God, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the product.2.4 To damage arising during transportation, installation or while moving the product, or to any transportation costs of the product or any parts thereof to and from the owner, unless otherwise specified in these Warranty Terms.1.2 Subject to section 1.1 and the terms below, as your Standard Warranty Sony agrees to repair or replace at Sony's cost the Sony product, and any Sony accessory supplied with the product, purchased by you in Australia or New Zealand from a Sony Authorised Dealer when the product does not perform in accordance with the manufacturer's specifications during the Warranty Term specified for the product in the warranty 'Table 1', commencing from the date of purchase. 1300 13 SONY (7669) Our team is available 7 days a week , 9am - 6pm (AEST) Other Sony Contacts.
bill of sale, invoice or purchase receipt) with your claim.When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty. Special Conditions apply under the Standard Warranty to some products as identified in Table 1.2.7 To replacement or repair of any (1) consumables (including batteries), or (2) lost parts or accessories. To find the nearest Sony Authorised Service Centre, either contact Sony Australia on 1300 13 7669 or use the Service Centre Locator found in the support section at www.sony.com.au (Australia) or contact Sony New Zealand on 0800 766 969 or use the Service Centre Locator found in the support section at www.sony.co.nz (NZ).
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