However, you can book online on the day of your visit if there are still time slots available.If we have to close a site because of a local lockdown, you’ll receive an automatic refund on tickets you have purchased within 5 working days. There’s no need to call us.Enter your code on the same page as you choose your tickets, and your discount will be applied.No, booking confirmations are sent by email only. English Heritage publishes fascinating and authoritative books on all aspects of England's rich history. You’ll need to show your card when you arrive - without it you will be charged the full ticket price.As a Member, you have free access to all our sites, but you will now need to book your free visit in advance. There may be different routes to follow, and some parts of a site might not be open. Demand for tickets is high, so please only book if you’re sure you can make the date and time of your visit. English Heritage cares for over 400 historic buildings, monuments and sites which bring the story of England to life for over 10 million people each year. This … The email will contain a barcode that our team will scan when you arrive.Take a look at our answers to some of the most Frequently Asked Questions (FAQs) about the reopening of our sites. Although things might be a little different when you visit, you’ll still be able to enjoy exploring the places where history happened.The following staffed sites are now open to visit. Buy Eight Ghosts: The English Heritage Book of New Ghost Stories by Sarah Perry, Mark Haddon, Jeanette Winterson, Max Porter, Andrew Michael Hurley, Stuart Evers, Kamila Shamsie, Kate Clanchy (ISBN: 9781910463734) from Amazon's Book Store. And you’ll still be given a warm and safe welcome by our friendly staff and volunteers.We want everyone to be able to enjoy our sites safely, and so we ask that you respect the following before and during your visit: Unfortunately, there are a small number of sites that we can't open just yet. To help keep all our visitors, volunteers and staff safe we have had to make changes at some of our sites, so there may be different routes to follow, and some parts of a site might not be open. We’ve detailed the key changes on the individual site pages of our website, so do please check before you visit.Right now, staff and volunteers across the country are working hard to adapt our sites for reopening. To help keep everyone safe, we’ve introduced bookable arrival time slots and reduced visitor capacity by about a third. English Heritage is a registered charity that manages the National Heritage Collection. We only have a limited capacity for each time slot, and some time slots are likely to be more popular than others.Yes, you can bring a companion or helper for free. Just bring this with you, either on your mobile device or as a print out. You won’t need to call us to request it, but it may take up to five working days to reach your account. Students with NUS cards and those aged 65 and over are eligible for Concession tickets. Buildings, cities, architects, archaeology, sport and myth and legend are … Pre-booked time slots ensure that visits are spread out throughout the day, and that sites don’t exceed their safe capacity.No. You need to book your ticket in advance and arrive within your allocated time slot. Historic England | English Heritage produces a wide variety of publications, which can be ordered from the online shop, along with a wide range of historical and general publications. Just bring this with you, either on your mobile device or as a print out. Everyday low … We’ve detailed all the main changes on the individual site pages of our website, so do please check before you visit.As always, if you don’t have your membership card you’ll be charged full price for your visit. We are so grateful for the support our Members have shown to us over the past few months. Once you arrive, you can stay for as long as you like so please only book one slot. Please don't travel to our sites unless you have pre-booked. You’ll need to book your ticket before you arrive at a site. For those aged 5 to 17, please buy ‘child’ tickets.We accept Visa, Visa Debit, Mastercard and Paypal.Bookings for 11 or more people qualify for a group discount, as long as they’re paying together. Please select a ‘Essential companion’ ticket when you book for your companion. We really can’t overstate how important our Members are to our work as a charity, and we cannot thank you often enough.Unfortunately not. You can show us your booking confirmation as a printout or on your mobile device, but without it, we won’t be able to let you in.
If you're a Member, your booking is free, but please remember your membership card. We’re limiting the number of visitors to help everyone follow social distancing guidelines. Please remember to bring valid proof of your corporate membership scheme when you visit. We’ll do our best to fit you in if we can, but if we’ve reached capacity for the time slot when you arrive, you will have to wait until the next available time slot.If, for any reason, new guidelines come in that mean we have to change the visitor experience at a site, we’ll update individual site pages on our website and share the latest information on our social channels. Unless the site has to fully close, we can’t offer any refunds.Yes, our scanners can scan the barcode from your confirmation email from a mobile phone or tablet.Time slots are offered on a first-come, first-served basis, so your chosen time slot may be fully booked.
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