I called the agent was not helpful. That is absolutely crazy and your company is gonna loose a lot of business that way … I know I am gonna check into other options for my cable service with a company that cares and respects there customers.Absolutely HORRIBLE customer service. They still can’t get it working “PROPERLY” after 4 service calls, and they complained about having to come make it work, as though I was just imagining the problems. Apparently it makes a difference if the benefit is for Spectrum rather than the customer.I have the same problem and I am sick of paying for something that doesn’t work all the time. That is an internal problem and Charter is not fixing the problem. I don’t understand their practice. Charter is the worst.Is a very interesting question, how does it? I feel that this tactic used by the man selling Charter services was a deceptive act and false advertising. With our advanced search, you and your team can quickly nail down the strongest prospects and ensure that you're going to find the best fit. I’ve contacted my attorney & he advised me, the statement that employee made to me was totally illegal & we do have plenty of leverage against Spectrum. One last thing, explain to the customers why the bill is continuously rising. The lady on the online chat quit the chat on me. Charter Communications, 67 Resides in Saint Louis, MO Includes Address (1) Phone (1) Email (1) a raise, and a promotion.
!Yesterday I got a phone call from a collection agency attempting to collect the so-called amount that was cleared up while we were in the motel.Did anyone notice the franchise fee we’re being charged. The bandwidth is shared for TV. I am now trying to get someone from the Headquarters that sees the bottom line numbers from 5 homes paying for multiple services for long periods of time. To note: This Friday, they are suppose to come and move the equipment back to my home. I’ve called back 3 times just today to try and get a different phone number and finally was told that somebody would be emailed at dispatch and should call me back. Nothing came free for being new customer. I then had a third individual inform me that the Extreme Internet I’ve been purchasing for the last 24 months is just a standard internet service that was provided by TWC/Spectrum. I obtained a attorney and was considerate enough to have her contact Mr dykhouse before I filed a suit and that was also ignored . The problem seems to be resolved when they test it before they leave but begins happening immediately after they leave. Around February 15, 2018, a Spectrum technician (Adam) arrived at our home to perform our install. Why does a good customer have to pay #$154.00 when a unknown customer only pay $89.97I paid my bill 2 days early, then cancelled auto pay for the reason of not paying my bill twice.
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